Health and safety · Maintenance
Maintenance tender health and safety answer for small contractors
Prepared by TenderChecker. Last reviewed 4 October 2026. General guidance only — every buyer's own instructions and criteria take priority.
Short answer
Explain how jobs are risk-assessed, how operative competence is checked, and how you protect residents or occupants while working.
Smaller firms can score well by being specific and honest about their arrangements.
What the buyer might be asking
- How are risks assessed per job?
- How is competence assured?
- How are occupants protected?
Worked example (fictional)
Everything in this example — company, people and numbers — is invented for illustration.
Example question: Describe your health and safety arrangements for repairs in occupied properties. (Max 500 words)
Fictional context: Fictional bidder: Keystone Property Maintenance Ltd. Supplied fictional notes: dynamic risk assessment on arrival; work areas cordoned; tickets checked annually.
Weak draft (fictional)
Safety is our top priority and we have an excellent safety record.
What the draft misses
- Claim of excellent record without evidence.
- No arrangements described.
A better version (using only the fictional facts above)
Operatives complete a dynamic risk assessment on arrival [insert how recorded]. Work areas are cordoned off and [insert how residents are told about hazards]. Competence tickets are checked annually [insert who checks]. [Insert accident reporting route.]
Bracketed text marks facts the bidder still needs to supply. Never fill these with invented figures.
Evidence checklist
- ☐ Risk assessment method
- ☐ Competence checks
- ☐ Occupant protection
- ☐ Reporting
Common mistakes
- Claiming a record you can't evidence
- Generic policy text