TenderChecker
Full tender review

Privacy

Privacy notice

A plain-English description of what TenderChecker collects, why, who can see it and how long it is kept.

This notice describes how the software actually works. It is not yet a legally reviewed policy, and the operator's full contact and company details are still to be added.

Free answer check and AI assistant

  • The free check asks for a buyer question and your draft answer, plus an optional word limit or criteria. It does not ask for your name or contact details.
  • Free-check text and assistant messages are sent through Lovable AI to an AI model provider for processing. We have not verified that provider's training or retention terms, so we make no claims about them.
  • We do not save free checks or chat transcripts to our database. Chat history lives in your browser tab. If you choose "Check my full tender", your free-check text is copied into this tab's session storage so the order form can use it; use the Clear button on that page or close the tab to remove it.
  • To prevent abuse, we keep a shortened one-way hash of your network address with request counts (per day) in our database. It cannot be turned back into your address.

Paid review (£49)

  • We collect your name, email, mobile number, buyer deadline, optional company and notes, and the documents you upload (buyer requirements, your draft, optional evidence).
  • Documents are stored in private storage. Only the TenderChecker operator, signed in as an administrator, can open them. The operator reviews them with AI assistance to prepare your report and improved response.
  • Payment is handled by Stripe. We never see your card details; we store the payment reference, amount and time.
  • We email your confirmation and finished files (using our email provider, Resend) and send one text message when your review has been emailed (using Twilio). We don't send marketing texts.

Checklist emails

  • If you ask for the 12-point checklist, we store your email and send the checklist once.
  • Only if you tick the optional box do we send four follow-up emails with tender tips and our offer (about 1, 3, 6 and 10 days later). We record the wording you agreed to and when.
  • Every email has an unsubscribe link that works without signing in. Follow-ups stop if you unsubscribe or place an order.

How long we keep things

  • Uploads for orders that are never paid: deleted after 24 hours (after we check with Stripe that no payment is in progress).
  • Your original documents: deleted 7 days after your review is sent.
  • Finished report and improved response: deleted 30 days after sending, so we can resend them if needed.
  • Order records (contact details, payment reference, sending history) are kept for business and accounting records; a fixed period is still to be set.

Your choices

Only upload content you have permission to share and avoid unnecessary personal or confidential third-party information. Operator contact details for access or deletion requests will be published on the contact page before launch.